Quality Policy
Date of last revision: October 22, 2021
MediCard Philippines, Inc. is committed to fulfilling the needs of the valued customers and stakeholders whom we serve by providing products and services of the highest quality. We are dedicated to ensuring the effectiveness of the implementation of the quality management system and to continual improvement in our pursuit to exceed stakeholders’ expectations.
To achieve this, MediCard will:
- Facilitate the provision of comprehensive health care services that will satisfy the health needs of its members.
- Formulate programs and services that will expand membership base.
- Maintain a sustainable relationship with our affiliated medical network, suppliers, and partners.
- Comply with statutory, regulatory, and all applicable requirements.
- Ensure the efficiency and productivity of our workforce through measurement and improvement of our work processes and through professional growth and development.
- Consistently monitor our quality management system processes to ensure that we are continuously meeting the requirements of ISO 9001:2015, and are always focused on enhancing customer satisfaction.
